De kleine lettertjes
Leveringsvoorwaarden:
We zorgen dat je bestelling klaar is op de locatie en het tijdstip dat je hebt gekozen.
Je kunt kiezen uit de volgende betaalopties:
· iDeal
· Mastercard
· Visa
Het minimale bestelbedrag is € 1,00
Heb je vragen of opmerkingen?
Wil je iets weten over de bestelportal of je bestelling, neem dan contact met ons op:
E-mail : 283600.VNO-NCW.NL@sodexo.com
Telefoon: +31 703490349
Terms & conditions
Important remarks:
We will make sure your order is ready for you in time and on the right location.
You can make a payment via:
· iDeal
· Mastercard
· Visa
The minimum order amount is € 1,00
Do you have any questions or comments?
In case you would like to know more about the ordering portal or your order, please contact us:
E-mail: 283600.VNO-NCW.NL@sodexo.com
Telephone: +31 703490349
1 Introduction
This Order website is offered to you by the company of the location where Sodexo provides catering. The services that is offered to you by Sodexo allows you to order food and beverages with the help of our online ordering portal. In order to offer our services, we will process certain types of personal data from you. Sodexo respects your privacy and the personal data we process is treated with the greatest possible care. In this Privacy Statement we will inform you about the way we process your personal data when you make use of our online order services.
2 Applicability
This Privacy Statement is applicable to you when you use our services, when you visit our website order.bysodexo.nl and/or when you contact us in relation to our order services.
3 Identity of the Controller of your data
Pursuant to this Privacy Statement Sodexo shall be considered as the controller for the processing of your personal data as set forth in this Privacy Statement. The contact information of Sodexo is specified below:
Name Company: Sodexo B.V.
Registered office: Rotterdam
Place of business: Watermanweg 30, 3067 GG, Rotterdam
Country: The Netherlands
Email: Sitesupport.nl@sodexo.com
Email (data protection): Dataprivacy.nl@sodexo.com
Telephone number: +31 (0)88 496 22 00 (Site support desk)
KVK Number: 24112619
BTW number: NL0012.30918.B01
4 What types of personal data do we process?
For the purpose of this Privacy Statement personal data shall mean: any information relating to an identified or identifiable natural person, the data subject. The following personal data may be processed by us when you use our order services, when you visit our website and/or when you contact us in relation to our order services:
Personal data you provide us when you make use of our order services and purchase food and/or beverages with the help of our online ordering portal:
first name;
last name;
email address;
the details of your order;
order history; or
Personal data we process when you visit our website:
IP number or MAC address;
unique session ID of your browser session;
browser name and version;
how you use our website (browsing details);
Personal data you provide us when contacting us:
name;
email address;
details of your request and/or complaint; or
5 What is the purpose of the processing of your personal data?
The purpose of processing your personal data is to offer you the order services, offer you our website and to communicate with you. More in particular, we may process your personal data for the purposes as specified below:
In order to manage and process your orders and/or purchases. Providing you with the services that you requested, facilitating your order and performing arrangements that we have with you;
In order to give insight in your purchases and provide access to your account;
In order to maintain the administration and your customer preferences;
In order to improve our services;
In order to handle inquiries, requests, complaints and disputes, customer care;
In order to control access to data and information, information security;
In order to comply with applicable laws and regulations;
Sodexo will not further process your personal data for purposes that are not compatible with the purposes as set forth abov
6 Legal grounds for processing your personal data
On the basis of the applicable data protection laws and regulation Sodexo may only process your personal data if the processing of your personal data is lawful. The processing of your personal data is lawful if the processing is based on a legal ground as set forth in the applicable data protection laws and regulations. The legal grounds that may apply to the processing of your personal data by Sodexo are set forth below:
The processing is necessary for the performance of a contract to which you are a party
The legal ground for the processing of your personal data is the performance of the contract when you purchase food and/or beverages with the help of the online order portal.
The processing is necessary for the purpose of a legitimate interest of Sodexo
Sodexo may have a legitimate interest to process your personal data. If Sodexo has a legitimate interest to process your personal data Sodexo shall not disproportionally infringe your fundamental rights and freedoms with regard to the protection of personal data. Sodexo has a legitimate interest to protect and secure her business and systems. Furthermore Sodexo has a legitimate interest to keep you informed on (relevant) developments with relation to the order services.
The processing of your personal data is necessary for compliance with a legal obligation to which Sodexo is subject
Sodexo may process your personal data in order to comply with a legal obligation to which Sodexo is subject.
The processing of your personal data is based on your consent
7 Retention of your personal data
Your personal data is only kept for as long as this is justified and/or necessary for the purposes for which your personal data is obtained. In principle your personal data is retained for a maximum period of one (1) year upon the end of our customer relationship, except in case Sodexo is required to retain your personal data to comply with laws and regulations, including but not limited obligations with relation to tax laws and regulations. Moreover Sodexo may retain your personal data for the purposes of disputes, legal proceedings and complaints for as long as necessary in order to protect the interests of Sodexo.
8 Accessibility of your personal data
Employees of Sodexo or persons working on behalf of Sodexo and who are involved in (providing) the order services may have access to your personal data on a need-to-know basis. Moreover, Sodexo may engage third-party service providers who will act as a processor on behalf of Sodexo. Such third-party service providers may for example be cloud service providers and the supplier of the online order portal. Sodexo will enter into a data processing agreement with such third-party service providers, if required by the applicable data protection laws and regulations. Such data processing agreements will among others include arrangements with relation to the protection of your personal data against data breaches.
We may provide your personal data to competent authorities upon their request to the extent legally required or to the extent necessary to defend our rights in legal proceedings or investigations. In addition Sodexo may provide your personal data to Sodexo group companies.
9 Will Sodexo transfer your personal data outside the EEA?
Your personal data is processed within the European Economic Area (EEA). Sodexo will not provide your personal data to organizations or institutions located outside the EEA.
10 How does Sodexo protect your personal data?
We process your personal data with the greatest possible care. Sodexo will adopt appropriate technical and organisational measures to ensure that all the information is correct, current and complete and to prevent it from being accessed by unauthorised persons inside and outside our organisation. We protect our systems and applications according to the applicable standards for information security.
11 What are your rights with regard to your personal data and how can you exercise your rights?
You may at any time, with reasonable intervals, exercise your right of access to your personal data. In addition, you may request Sodexo to rectify or erase any inaccurate information or have us restrict the processing of your personal data. Also, you have the right to request for data portability. If your personal data is being processed based on your consent, you may withdraw your consent at any time. In order to exercise your rights as mentioned above please contact us via Dataprivacy.nl@sodexo.com. We may ask you to provide proof of your identity when exercising your rights.
Sodexo uses cookies when offering its services on the website. A cookie is a small file that is saved on a website visitor’s computer, tablet or mobile phone when viewing a website. The cookies we use are functional or necessary cookies. These cookies ensure that you can connect to the website and enable and improve the functions of the website. We may process your unique device ID (IP address, Mac address), your browser type and/or device type, time and dates of your visit.
13 Complaints
If you have complaints about how we handle your personal data, you can contact us using the contact details set out in this Privacy Statement. We are happy to help you find a solution. In the event we are not able to find an adequate solution to deal with your complaints, you can always lodge a complaint to the Dutch supervisory authority (‘Autoriteit Persoonsgegevens’); more information on how to lodge a complaint can be found on this page (Dutch only).
This Privacy Statement may change at any time. If this would be the case, we will inform you thereof. You will always find our up-to-date Privacy Statement on https://order.bysodexo.nl
Date: 1 april 2020